Re Fire Me

Re Fire Me was set up by a small team of dispatch coordinators and property restoration professionals who saw how stressful the first hours after a fire can be for families and business owners. Their goal is simple: shorten the gap between the fire department leaving and a qualified crew arriving. The team staffs the phones day and night, holidays included, and takes the time to explain what kind of loss the caller has and what to expect next. They build the network around independent local contractors who treat fire and smoke restoration as core work and are open about what can be saved and what cannot.

Re Fire Me is a free referral service and does not perform restoration work itself. Every job is carried out by an independent contractor who writes the estimate, holds the license and liability coverage, and stands behind the finished work. A written estimate should be provided before any major work begins, and urgent steps such as board-up or water extraction may start sooner to prevent further damage. Customers are encouraged to ask for the contractor’s license and certificate of insurance and verify both before signing. Arrival times depend on location, weather and demand, and warranties are agreements between the customer and the contractor. Coverage decisions belong to the customer’s insurance carrier.